Online Identity and Verification in Telecommunications — Case Study Tele 2 Kazakhstan
Online identification and identity verification technologies are already in use throughout the telecommunications industry.
This is important for several reasons, the most critical of which are:
- Improved customer service. Quick and easy confirmation of customer identity enables better interaction with subscribers, both at the point of sale and via the mobile application. The use of technology can speed up the customer registration/verification process and eliminate unnecessary service friction.
- Prevent fraud. Telecommunications companies face attempts to present forged or stolen documents. Automated systems help solve these problems without inconveniencing the average customer.
Most often telecom companies implement document recognition and biometric verification.
We spoke to our partner Tele2 Kazakhstan, which is actively implementing the latest technologies and achieving fantastic results.
Read our case study Fast Scale Dealer Service with IDV Tele 2 Kazakhstan + Verigram.